Refund policy
- Return any stock item within 60 days of the purchase date for a refund.
- aspectLED reserves the right to charge up to a 30% restocking fee on large quantity returns (50 pieces).
- aspectLED reserves the right to deny refund/credit for items in poor, unsellable condition as a result of customer handling.
- No returns or exchanges for any final sale items.
- No returns available for special order items.
- No returns available for custom OEM products.
- The customer is responsible for return shipping charges. If aspectLED is at fault, aspectLED will arrange free return shipping.
- Returns of Kit Components: Please note that we do not accept returns of individual components from kits. Only complete kits may be returned. Partial returns of kit contents will not be accepted.
- We reserve the right to deny a refund or charge a restocking fee at our discretion.
Our return process:
We're sorry our product didn't work out for you.
- Email us at support@aspectled.com or call 844-790-2754 ext. 2 for an RMA number.
- Write the RMA number on the outside of the package.
- Ship to our facility in White Bear Township, MN.
Ship to us:
aspectLED Returns
4900 Constellation Drive
Saint Paul, MN 55127-2222