Terms of service
Acceptance of Terms / Applicability
This website is operated by ASP Holdings, Inc.. Throughout the site, the terms “we”, “us” and “our” refer to ASP Holdings, Inc.. ASP Holdings, Inc. offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
These Terms, Supplementary Terms (if any), and terms contained in the accompanying confirmation of sale, constitute the entire agreement (the “Agreement”) between the parties related to the sale of the Products specified in such confirmation of sale.
This Agreement can be accepted only on the exact terms set forth herein and no terms which are in any manner whatsoever additional to or different from those set forth herein (including any of your general terms and conditions of purchase regardless of whether or when you submitted your Purchase Order (“Order”) shall become a part of or in any way alter or add to the Agreement without the express written consent of ASP Holdings. ASP Holdings rejects any additional or different terms provided by you that are contrary to these terms. Notwithstanding anything herein to the contrary, if a written contract signed by both parties is in existence covering the sale of the Products covered hereby, the terms and conditions of said contract shall prevail to the extent they are inconsistent with this Agreement.
By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our Site.
Product Information & Orders
We strive to provide accurate product descriptions and images, but we do not guarantee that all details are free of errors. All orders are subject to availability and confirmation of payment. We reserve the right to refuse or cancel any order at our discretion. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Pricing & Payments
Prices displayed on the Site are in US Dollars and subject to change without notice. We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. By placing an order, you authorize us to charge your payment method for the total amount.
Shipping & Delivery
We offer various shipping options, and delivery times may vary based on location. Shipping fees and estimated delivery times will be displayed at checkout. We are not responsible for delays caused by shipping carriers or customs.
Delivery and Risk of Loss
Unless otherwise agreed to in writing by us, products shall be shipped FOB (Incoterms 2010) from our manufacturing facility, such that risk of loss and title of products shall pass to you upon delivery to the designated carrier. Actual freight costs are subject to change at any time. We reserve the right to select the carrier, routing, and method of transportation via the least expensive surface route within the contiguous United States, unless you have specifically chosen and paid for a particular shipping service. You will be responsible for all charges for transportation specified via more expensive means such as expedited services, international services, flatbed trailers, dedicated trucks, liftgates, and other premium services. Acceptance of a specified routing does not constitute a guarantee of ship date, transit time, or arrival date. We reserve the right to ship all prepaid orders in one complete shipment. Partial shipments may be made at our discretion. We will not be responsible for any cartage or storage charges at the destination. You shall pay any detention, storage, handling, or auxiliary charges assessed by carriers or warehousemen resulting from your requirements for special service or your failure to accept delivery in a timely manner.
Our responsibility for exception-free delivery ceases when the transportation company receives the shipment in good condition. Claims for loss or damage must be reported directly to the carrier. Our willingness to assist you with such claims does not indicate liability on our part for the claim or replacement of the products. All other charges and services provided by the carrier at a consignee’s request, including but not limited to redelivery or reconsignment, are the responsibility of you. Your requests for deferment on shipping must be approved by us, and such orders may be subject to revised pricing.
Incorrect Address Provided/Returned Packages
In the event that you provide us with an incorrect shipping address, we reserve the right to charge you for any costs and expenses that we incur as a result of the incorrect address provided, including our processing fees/address correction fees, re-shipment fees (if applicable) and any other costs or expenses incurred by us. This typically includes a UPS or Fedex address correction charge of around $20-50. In the event that any package is returned to us for any reason, including but not limited to an incorrect address provided, package refused, or recipient not available to receive the package, the returned packages will be held in our unclaimed freight area for 30 days for you to pickup the package(s) or to provide additional shipping instructions, after which time it will be disposed of in our sole discretion if it remains unclaimed.
Freight Offers; Freight Corrections
We offer free ground shipping on orders over $349.99 placed via our web site and paid at the time of order placement. Free ground shipping is not available for orders or for customers with net payment terms. Shipping costs provided at checkout are an estimate of anticipated shipping costs, and we reserve the right to adjust shipping costs to accurately reflect the actual cost of packaging and shipping your products. In the event that you request any optional services from one of our freight carriers, such as a lift-gate or scheduled delivery, or if you provide us with incorrect shipping information, you agree that we may automatically bill you for any adjustment charges that are billed to us by the freight carrier.
Returns & Refunds
In-Stock Items: If, for any reason, your LED products do not work for your project, we accept returns of new, factory-sealed products for 60 days from the date your order was placed. To be eligible for a return, your item must be unused and in the same condition that you received it. Due to the safety-sensitive nature of electrical components, and because none of our customers want to receive an item that someone else has already used, any items that have been used or installed cannot be returned. aspectLED reserves the right to charge up to a 30% restocking fee on high inventory quantity returns or items in poor, unsaleable condition as a result of customer handling. After we have received and approved your return, we will issue a full refund, less any shipping fees (if your order qualified for free shipping, we’ll deduct the actual cost of packaging and shipping your order), to your original method of payment (i.e. credit card). Customers are responsible for return shipping costs unless the return is due to our error.
Special Order Items: Any items that are marked as special order, cannot be cancelled or returned, since they are being produced just for you, and to your exact specifications. Any order that contains over 50 pieces of any product type is also considered a special order and cannot be cancelled or refunded once placed. Although we are not obligated to accept a return of any special order items, if we make an exception and allow a return of built for you items, a minimum 30% restocking fee will apply.
Custom OEM: Any custom OEM products designed with the help of our LED experts are not eligible for return unless a Commercial Agreement is in place that governs the Agreement.
Shipping Damage & Missing or Incorrect Items: Open your packages from us as soon as possible so you can inspect for damage. You have 3 days upon receipt of your shipment to report any shipping damage or missing items. We have great relationships with our freight carriers, and we're always happy to assist with the claims process.
Clearance & Refurbished Items: Any items that are marked as clearance or refurbished are sold as-is and cannot be returned.
Warranty & Liability
Our LED products have a warranty that is denoted on the Product Page of a given product (warranty terms vary). The warranty does not cover misuse, accidental damage, or normal wear and tear. To file a warranty claim, contact our support team at support@aspectled.com. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
We will provide to the original purchaser a limited warranty for each of our products and/or services purchased under these Terms. The terms, limitations and exclusions are available at www.aspectled.com/pages/warranty and are incorporated herein by reference. We reserve the right to modify our limited warranty at any time at our sole discretion. EXCEPT FOR THE EXPRESS LIMITED WARRANTY SET FORTH HEREIN, YOU EXPRESSLY AGREE THAT WE PROVIDE ALL PRODUCTS, SERVICES AND THIS SERVICE AS-IS AND AS-AVAILABLE WITH NO OTHER REPRESENTATIONS, WARRANTIES, CONDITIONS OR CLAIMS OF ANY KIND, EXPRESS OR IMPLIED, RELATING DIRECTLY OR INDIRECTLY TO THE PRODUCTS, WHETHER ORAL, WRITTEN OR ARISING BY COURSE OF DEALING OR USAGE OF TRADE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABLE QUALITY, DURABILITY, NON-INFRINGEMENT, AND TITLE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR ANY EMPLOYEE, AGENT, DISTRIBUTOR OR OTHER SUPPLIER OF OUR PRODUCTS SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THE EXPRESS LIMITED WARRANTY SET FORTH ABOVE. NO EMPLOYEE, AGENT, DISTRIBUTOR OR OTHER SUPPLIER OF OUR PRODUCTS HAS THE AUTHORITY TO MODIFY OR AMEND THE EXPRESS LIMITED WARRANTIES SET FORTH ABOVE WITHOUT EXPRESS WRITTEN AUTHORIZATION FROM ASP HOLDINGS, INC. THAT IS SIGNED ON BEHALF OF ASP HOLDINGS, INC. BY THE CEO OR PRESIDENT OF ASP HOLDINGS, INC.
Your Indemnification
You will indemnify, defend and hold harmless ASP holding, AspectLED employees, officers, directors and suppliers against all loss, cost, damage and expense (including reasonable attorney’s fees and cost of suit) arising out of or related to (i) claims of negligence, strict liability, product liability, breach of warranty (except warranty claims properly made by you) or otherwise with respect to the Products that are bought by you, your successors or assigns, or any third party, and (ii) your use of the Products.
Changes to Product Design or Manufacture
You agree that we shall have the right to change, discontinue, or modify the design or production of any of our products and to substitute material equal to or superior to that originally specified, in our sole discretion.
Severability
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
Intellectual Property
All content on this Site, including text, images, and logos, is our property and may not be used without permission. Unauthorized use of our intellectual property may result in legal action.
Mobile Terms of Service : aspectPRO + aspectLED
Last updated: Jan. 22, 2026
The aspectLED mobile message service (the "Service") is operated by aspectLED (“aspectLED”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to aspectLED’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of aspectLED through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, information, and Shipping Noitifications (e.g., order updates, account alerts, etc.). Promotional messages may include specials, coupons, Limited Time Offers, promotions, Sales, Product Launches, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with aspectLED. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18667562118 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other aspectLED mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +18667562118 or email support@aspectled.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We are not responsible for any losses or damages, including but not limited to lost profits or business interruptions, resulting from missed, delayed, or misdelivered messages.
We respect your right to privacy. We do not share, sell, rent, or trade SMS opt-in data with third parties for their marketing purposes. To see how we collect and use your personal information, please see our Privacy Policy.
Contact Information
Any questions about these Terms should be sent to us in writing at: ASP Holdings, Inc. Attn: General Counsel, 4900 Constellation Drive, Saint Paul, MN 55127.